Contact
Talk to us, we're listening
Email is the only way to reach us. Pick the inbox closest to your question.
Email addresses
- Generalhello@traxsyapp.comAnything that doesn't fit the inboxes below.
- Supportsupport@traxsyapp.comBugs, problems with the app and questions about Traxsy Pro.
- Privacyprivacy@traxsyapp.comRequests about your data (access, export, deletion), privacy questions and security reports.
- Legallegal@traxsyapp.comTerms, licensing and press.
Email only, small team
Messages are read and answered by a small team, so a reply can take a little while.
From the app
Settings → Privacy & Legal → Contact support opens an email to our support inbox.
We can't give medical advice. For questions about your medicine or your dose, ask your prescriber or pharmacist. In an emergency, call your local emergency number.
Refunds for App Store purchases are handled by Apple: reportaproblem.apple.com